Legal

Privacy Policy

Last updated: February 2026

The short version: We collect only what we need to operate IQ Bulk and communicate with beta participants. We do not sell your data. You can request deletion of your information at any time by contacting us at hello@iqbulk.com.

1. Who We Are

IQ Bulk Inc. ("IQ Bulk", "we", "us", or "our") operates the website located at iqbulk.com and the IQ Bulk platform. We are a technology company building AI-powered freight costing and reporting software for bulk commodity shippers.

For privacy-related inquiries, you can reach us at hello@iqbulk.com.

2. Information We Collect

Information you provide directly

When you submit our early beta signup form, we collect:

First name (required)
Last name (optional)
Email address (required)
Company or organization name (optional)
Job title or role (optional)
Your intended use case, if provided (optional)

Information collected automatically

When you visit our website, we may automatically collect basic technical information including your IP address, browser type, and pages visited. This is used solely for website security and performance monitoring and is not linked to any personal profile.

Information we do not collect

We do not collect payment information, government-issued identification, or any sensitive personal data at this stage. The IQ Bulk platform is in pre-launch beta and financial or operational data you may share during beta testing will be governed by a separate Data Processing Agreement.

3. How We Use Your Information

We use the information you provide to:

Communicate with you about your beta application and access status
Send you meaningful updates about IQ Bulk's development and launch timeline
Respond to your inquiries
Improve and develop our product and website
Comply with legal obligations

We will not use your information for purposes other than those listed above without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information with:

Form processing services: Our beta signup form is processed by Formspree (formspree.io), a third-party form backend. Formspree receives the data you submit through our forms and is governed by their own privacy policy.
Service providers: We may use trusted third-party services for email delivery, analytics, or hosting. These providers are contractually obligated to protect your data and may not use it for their own purposes.
Legal requirements: We may disclose information if required by law, court order, or governmental authority.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. If you request deletion of your data, we will remove your personal information from our active systems within 30 days.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Withdrawal of consent: Unsubscribe from communications at any time using the unsubscribe link in any email we send, or by contacting us directly.
Data portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact us at hello@iqbulk.com. We will respond within 30 days.

7. Applicable Privacy Laws

IQ Bulk Inc. is a Canadian company and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. For users in the European Economic Area or United Kingdom, we process personal data in accordance with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA).

8. Cookies and Tracking

Our website does not currently use tracking cookies or third-party analytics scripts. We may add basic, privacy-respecting analytics in the future and will update this policy accordingly.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

IQ Bulk is a business-to-business service not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or complaints, please contact:

Email: hello@iqbulk.com
Website: iqbulk.com